Your personal information matters. This Privacy Policy explains what data vip4 collects when you use our platform, why we collect it, how it is stored and protected, and what rights you have over your own information as a player based in the Philippines.
This Privacy Policy applies to all personal information collected and processed by vip4 in connection with your use of the vip4 platform, including the website at vip4.run, the vip4 Android app, and any related services or communications.
By registering an account on vip4 or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy applies to all registered players and visitors to the platform, whether based in Manila, Cebu, Davao, or anywhere else in the Philippines.
vip4 is committed to handling your personal data responsibly, keeping it secure, and being transparent about how it is used. We do not collect more information than we need, and we do not use it for purposes beyond what is described in this policy.
vip4 collects personal information through different channels — directly from you when you register or interact with the platform, automatically through your use of the platform, and through identity verification processes.
Information you provide directly:
Information collected automatically:
vip4 uses the personal information we collect for the following purposes:
| Purpose | Information Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth |
| Identity verification (KYC) | Government ID, proof of address, selfie photo |
| Processing deposits and withdrawals in PHP | Bank account or e-wallet details, KYC documents |
| Account security — OTP, login protection | Philippine mobile number, device data, IP address |
| Fraud prevention and compliance | Session data, transaction history, device information |
| Customer support | Account details, communication history |
| Platform improvement and analytics | Anonymised usage and session data |
| Communicating platform updates and promotions | Email address, mobile number (with your consent) |
We do not use your personal data for purposes beyond those listed above. We do not sell your personal information to third parties, and we do not share it with advertising networks for targeted marketing outside the vip4 platform.
vip4 may share your personal data with third parties only in the following circumstances:
vip4 does not sell, rent, or trade your personal information to third parties for commercial purposes. We do not share data with social media platforms, advertising agencies, or data brokers.
vip4 applies technical and organisational measures to keep your personal data secure. These include:
No online system is completely immune to security risks. While we do everything reasonable to protect your data, you also play a part in keeping your account secure. Never share your vip4 password with anyone, and always ensure you are accessing the platform through the official vip4.run website or the official Android app.
vip4 retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal, financial, or compliance obligations. The specific retention periods for different categories of data are as follows:
When data is no longer required for any of these purposes, it is deleted or anonymised in a secure manner.
vip4 uses cookies and similar session technologies on the platform. These are small data files stored on your device that help the platform remember your session, maintain your login state, and improve your experience.
The types of cookies used by vip4 include:
vip4 does not use third-party advertising cookies or share cookie data with external marketing platforms.
As a player using the vip4 platform from the Philippines, you have the following rights regarding your personal data:
To exercise any of these rights, contact the vip4 support team through the live chat in your account dashboard or at [email protected].
vip4 is strictly an adult platform for users aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. Age verification is a required step during account registration and is enforced through the KYC process.
If we discover that an account has been registered by a person under the age of 21, the account will be closed immediately, any balance will be handled in accordance with our Terms and Conditions, and any personal data associated with the account will be deleted.
vip4 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data handling practices. When we make material changes, we will notify registered players through account notifications or email.
The date at the top of this page indicates when the policy was last updated. Continued use of the vip4 platform after a policy update constitutes acceptance of the revised terms.
If you have any questions about this Privacy Policy or about how vip4 handles your personal data, you can reach us through:
We aim to respond to privacy-related queries within a reasonable time. For urgent account security concerns — such as suspected unauthorised access — please use the live chat for the fastest response.
From the moment you register to every transaction you make, vip4 applies multiple layers of protection to your personal information.
Every connection between your device and vip4 is encrypted via SSL. Whether you're logging in from a mobile browser in Quezon City or playing fish games on the Android app in Cebu, your data travels securely.
Every financial transaction — deposit or withdrawal — requires OTP confirmation to your registered Philippine mobile number. Even if someone has your password, they cannot move funds without access to your phone.
KYC documents are stored in a secure environment with strict access controls. They are accessed only by authorised team members when necessary for identity verification, and are not used for any other purpose.
vip4 does not sell your personal data to third parties, does not share it with advertising networks, and does not use it for external marketing purposes. Your data stays within the vip4 ecosystem and is used only for platform operations.
vip4 keeps personal data only for as long as required. Transaction records are retained as needed for compliance; KYC documents are deleted when no longer required. Data is disposed of securely, not just archived indefinitely.
Data rights — access, correction, deletion, and withdrawal of consent — are not just listed in this policy. You can exercise them by contacting vip4 support through live chat or email, and we will action your request within a reasonable time.
As a vip4 player in the Philippines, you have clear and actionable rights regarding your personal information.
Request a summary of all personal data vip4 holds about you at any time. We will provide this within a reasonable period after verification of your identity.
If your stored data is inaccurate or outdated, request a correction. Some fields tied to KYC-verified identity may require re-verification to update.
Request deletion of personal data that is no longer required. Data subject to legal or financial retention obligations cannot be deleted before the applicable period ends.
Where your consent is the basis for marketing communications, you can withdraw it at any time through your account settings or by contacting support.
If you believe your data has been mishandled, raise it directly with vip4 support. We take privacy complaints seriously and will investigate promptly.
Your account and data are protected by SSL, OTP verification, and KYC controls by default — not as premium add-ons. Every account gets the same baseline protection.
If you have questions about how vip4 handles your data, reach out to the support team before registering. We're happy to clarify anything in this policy.
21+ only. All transactions in PHP. Please gamble responsibly.